We are entering a period in world history, unprecedented for most of us. Only the most wise and grey in our ranks will remember days where the world, and South Africa, had to stand together to resist an attack on our way of life.
The ATKV resorts fully support the measures announced by President Ramaphosa on 23 March. These measures will help to ensure that South Africans stay safe and healthy, that the medical industry and professionals can provide essential health care to the public and that we maintain law and order.
Of course, this restriction will have an impact on our resorts, and we will close the resorts from 11:00 on Thursday, 26 March, and reopen (subject to the state’s restriction) on 17 April 2020.
Given the restriction set in place from 24:00 on 26 March, there will be an impact on guests who have already booked at our resorts during the restriction period. For the ATKV resorts to stay sustainable and still offer perfect family vacations in the future, we now also ask for your help.
We appeal to all guests booked during the period from March 26 to April 16 to move their bookings to later in 2020. We have also made the first six months of 2021 available, and guests are welcome to move their bookings to this period as well. We will assist you further by keeping to your booking’s current rand value, without an increase in the tariff, which would normally come into effect in March 2021. In this way, you also help us ensure that, after the restriction is over, we can continue to maintain our normal high standards of service and maintain and upgrade our resorts.
If you do not want to move your reservation, you can contact the resort where you booked and our friendly agents will assist you.
These measures will affect each of us personally and professionally, and we, as responsible citizens, will have to join hands and work together so that everyone, including the most vulnerable individuals in our society, can return to a better normalcy in the near future.
We wish you all the best of luck. Rest assured that you are not alone and we hope to welcome you to our resorts soon.